FREQUENTLY ASKED QUESTIONS

Can I wear my bracelet while bathing?

No, my bracelets are not waterproof. It is recommend to remove the bracelets before bathing / showering. It is best not to take the bath or the shower because the high humidity promotes possible oxidation.

Can I order an individual bracelet for a certain event?

Yes, if you do not see the bracelet you desire, you can customize by color/ charms. Please send inquiries by e-mail, Messenger, or text.

How long does it take until I get my ordered bracelet?

Orders are processed (Monday – Friday) and send the orders immediately with the post office. From the moment of handing over to the post office, the duration of the shipment will be determined according to the shipping method selected. An e-mail along with a confirmation number will be sent once an order has been shipped.

How long do I have a return/ cancel?

You have a 14-day return and 2 hours to cancel after an order is placed.

How do I return my order?

Items unsealed, original packed and sent adequately protected against transport damage to  the  company address.  Attention Shipping costs are to be borne by the buyer.

Does the bracelet look like the photo in the online store?

Yes, all photos are taken by myself and in my home office.

Can I put my drink ware in the dishwasher?

No, although permanent vinyl and epoxy is used to seal. It is recommended to hand wash and Do Not soak.

How do I care for my apparel?

Wash all apparel inside out and tumble dry on low heat.

What method of payment do you accept?

Your order can be paid for using a VISA or Master Card credit card, or American Express, through Paypal.

Is your website secure enough for me to enter my credit card information?

Ah’Set website features Secure Sockets Layer (SSL), a 256-bit encryption technology for establishing an encrypted link between our website and you the client. You can feel safe entering your credit card information through my very secure site. If you still would not like to enter your credit card information via the web, you may enter your order in your shopping cart without submitting the order. You may then call/ text with your order, I accept Zelle and Cash App: $Teshas2002

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